The practice encourages feedback and complaints as this allows us to learn, improve or build on services we provide to you. If you want to contact us with general feedback please email us on:
To make a complaint please copy and paste the link below into your search bar:
https://www.ivymedicalgroup.co.uk/wp-content/uploads/sites/1127/2023/05/Ivy-Medical-Group-Complaints-Leaflet-v1.16.pdf
Paper copies of the complaint leaflet are available on surgery notice boards.
Apple Tree Medical Practice
Lambley Lane Surgery
Non-urgent advice: Our Health Community
The Ivy Medical Group is part of the Nottingham and Nottinghamshire clinical commissioning group. The population of Nottingham North and East is distributed across five local authority areas within Nottinghamshire County, namely Gedling, Ashfield, Broxtowe, Nottingham City, and Newark and Sherwood. Our main providers include County Health Partnerships – Community Services, Nottinghamshire Healthcare NHS Trust – Mental Health Services and Community Services, Nottingham University Hospitals NHS Trust – Acute and Chronic care (Queens Medical Centre and City Hospital).
How to Contact Us:
Our telephone access is open between: 08:00 to 18:30 Monday through Friday