Clinical Triage Update
As we approach the 6-month mark with the new clinical triage system we wanted to write to outline a little of what we have noted with the approach.
We understand whenever there are big changes it can take time to make sure we do a good job at ensuring everyone understands the change and its benefits. We wanted to write today to update our patients on the impact clinical triage is having.
๐ ๐ผ๐ฟ๐ฒ ๐๐ต๐ฎ๐ป ๐ฎ ๐บ๐ถ๐น๐น๐ถ๐ผ๐ป ๐ฝ๐ฒ๐ผ๐ฝ๐น๐ฒ ๐ฎ ๐บ๐ผ๐ป๐๐ต ๐ฎ๐ฟ๐ฒ ๐ป๐ผ๐ ๐๐ฎ๐ถ๐๐ถ๐ป๐ด ๐ณ๐ผ๐๐ฟ ๐๐ฒ๐ฒ๐ธ๐ ๐ผ๐ฟ ๐บ๐ผ๐ฟ๐ฒ ๐ณ๐ผ๐ฟ ๐๐ฃ ๐ฎ๐ฝ๐ฝ๐ผ๐ถ๐ป๐๐บ๐ฒ๐ป๐๐, ๐ฎ๐ฐ๐ฐ๐ผ๐ฟ๐ฑ๐ถ๐ป๐ด ๐๐ผ ๐ฎ ๐ป๐ฒ๐ ๐ฎ๐ป๐ฎ๐น๐๐๐ถ๐.
Analysis by the House of Commons Library found that 1.3 million people in May faced four week waits โ compared with 912,000 a year earlier. The research showed that 4.8% of practice appointments involved waits of at least four weeks โ while in Gloucestershire and Sheffield the proportion rose close to 10%.
Patient Story on using our new Patient Triage System
Patient Story showing experience with our new Patient Triage system.
Improving Patient Access
As a practice we are processing and responding to approximately 120-140 clinical requests per day. That equates to 700 per week. Most problems can be solved within the practice. With working in this way our waiting times to see a GP routinely have come down from 3-4 weeks to 10 days.
New Practice Premises Plansย
Over the last 12 months IMG have been working with NHS management leads from Nottinghamshire Integrated Care Board (ICB) to secure their support for new premises for the practice. We have recently been informed that we can develop our plans further and prepare a business case.ย ย