Consultation

Clinical Triage Update

As we approach the 6-month mark with the new clinical triage system we wanted to write to outline a little of what we have noted with the approach.
We understand whenever there are big changes it can take time to make sure we do a good job at ensuring everyone understands the change and its benefits. We wanted to write today to update our patients on the impact clinical triage is having.

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๐— ๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฎ๐—ป ๐—ฎ ๐—บ๐—ถ๐—น๐—น๐—ถ๐—ผ๐—ป ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—ฎ ๐—บ๐—ผ๐—ป๐˜๐—ต ๐—ฎ๐—ฟ๐—ฒ ๐—ป๐—ผ๐˜„ ๐˜„๐—ฎ๐—ถ๐˜๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐˜‚๐—ฟ ๐˜„๐—ฒ๐—ฒ๐—ธ๐˜€ ๐—ผ๐—ฟ ๐—บ๐—ผ๐—ฟ๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐—š๐—ฃ ๐—ฎ๐—ฝ๐—ฝ๐—ผ๐—ถ๐—ป๐˜๐—บ๐—ฒ๐—ป๐˜๐˜€, ๐—ฎ๐—ฐ๐—ฐ๐—ผ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ฎ ๐—ป๐—ฒ๐˜„ ๐—ฎ๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€.

Analysis by the House of Commons Library found that 1.3 million people in May faced four week waits โ€“ compared with 912,000 a year earlier. The research showed that 4.8% of practice appointments involved waits of at least four weeks โ€“ while in Gloucestershire and Sheffield the proportion rose close to 10%.

Consultation

Patient Story on using our new Patient Triage System

Patient Story showing experience with our new Patient Triage system.

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Improving Patient Access

As a practice we are processing and responding to approximately 120-140 clinical requests per day. That equates to 700 per week. Most problems can be solved within the practice. With working in this way our waiting times to see a GP routinely have come down from 3-4 weeks to 10 days.

Practice building site in progress

New Practice Premises Plansย 

Over the last 12 months IMG have been working with NHS management leads from Nottinghamshire Integrated Care Board (ICB) to secure their support for new premises for the practice. We have recently been informed that we can develop our plans further and prepare a business case.ย ย